Privacy Policy

Last Updated: July 1, 2026

Ora Union (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our immersive services, or engage with our virtual tours and digital twins.

1. Information We Collect
We collect information to deliver high-quality, interactive digital experiences. This includes:

  • Voluntary Information: Name, email address, phone number, and business details when you fill out a contact form, request a quote, or submit project files.
  • Media & Spatial Data: Visual and spatial data captured during authorized on-site photography, 360° imaging, and digital twin creation. Note: We take steps to ensure privacy by blurring sensitive personal identifiers (such as license plates or unexpected faces) captured inadvertently during scanning.
  • Automated Device Data: IP addresses, browser types, and engagement metrics (such as how users interact with a 360° tour) collected via cookies to optimize site performance and user experience.

2. How We Use Your Information

We utilize the collected data strictly to:

  • Deliver, host, and maintain interactive virtual tours, websites, and sonic branding assets.
  • Respond to customer support inquiries and project revisions.
  • Analyze user interaction with our immersive media to improve load times and navigation.
  • Comply with legal obligations or protect site security.

3. Data Sharing & Third-Party Services

Ora Union does not sell, rent, or trade your personal information. We only share data with trusted third-party service providers essential to fulfilling our services, including:

  • Hosting & Platform Partners: Secure cloud infrastructure used to host websites and stream immersive 360° media.
  • Analytics Providers: Tools that help us understand web traffic and optimization needs.

All third-party partners are vetted to ensure they adhere to strict security and privacy standards.

4. Data Retention & Security

We employ industry-standard technical security measures to protect your data. Project assets, custom audio stems, and spatial files are retained securely to facilitate ongoing hosting, future updates, or client-requested modifications.

5. Your Rights & Choices

Depending on your location, you may have the right to access, update, or request the deletion of the personal information we hold. You can also opt out of cookie tracking by adjusting your browser settings.

For any privacy-related questions or data requests, please contact us at hello@oraunion.com.